Operations center — Lahore, Pakistan US representative available to meet in person · +1 (947) 219-3463
Book a call
ServicesHow it works Our officeContact
Offshore teams for US businesses

Your back office, staffed while your customers are awake.

We recruit, train and supervise English-speaking staff in our own office in Lahore — working your hours, on your tools, following your process.

Start with one person · No long contract · Live in about a week

Our floor Lahore
MEETING TRAINING RECEPTION ON SHIFT NOW AVAILABLE SEAT OAKMOUNT OPERATIONS FLOOR · SCHEMATIC
Shift coverage
New York
Lahore
Your business dayEastern
Our shiftLahore, PKT

Our floor opens at 7pm Lahore time — that is 10am on the US East Coast. Your customers never reach an empty desk.

Office-based, not freelancers

Everyone works from our office — supervised, on backup power and internet.

We work your hours

Day and night shifts covering US time zones, not a two-hour overlap.

English-screened staff

Every candidate is tested on spoken and written English before placement.

Someone you can meet

A US-based representative who can sit down with you in person.

Services

Tell us the role. We'll staff it, train it and manage it.

Six functions we're set up to run today. If the role you need isn't listed, the last card is for you.

01 — LOGISTICS

Dispatch & Logistics Support

Back-office dispatch support for US trucking carriers.

  • Load booking support and driver coordination
  • Paperwork, BOLs and check calls
  • Load board and TMS work
  • Coverage across US time zones
02 — FRONT OFFICE

Customer Support

Phone, email and live chat handled to your standard.

  • Inbound calls and ticket handling
  • Live chat and email response
  • Order and account questions
  • Escalation to your process
03 — BACK OFFICE

Back-Office & Admin

The repetitive work that eats your team's day.

  • Data entry and document processing
  • Order processing and tracking
  • CRM updates and record keeping
  • Report preparation
04 — FINANCE

Bookkeeping & Accounting

Day-to-day finance work by trained staff.

  • Invoicing and payment follow-up
  • Accounts payable and receivable
  • Bank and account reconciliation
  • QuickBooks and Xero
05 — SALES SUPPORT

Lead Gen & Appointment Setting

Fill your sales team's calendar so they can sell.

  • B2B prospect research and list building
  • Email and phone outreach
  • Follow-up and CRM management
  • Appointment setting for your closers
06 — ANY ROLE

Dedicated Remote Staff

Need a role that isn't on this list? Tell us what you need.

  • We recruit, screen and English-test
  • Trained on your tools and process
  • Supervised in our office
  • You interview and approve before they start

See full service detail →

4.6 out of 5
21 Google reviews

You don't have to take our word for any of this.

We're a verified business on Google Maps with a public address in Lahore and 21 reviews from people who have actually worked with us or for us. Read them before you talk to us.

Oakmount office wall

Real office. Real team. Real supervision.

Start small

Try one person for two weeks before you commit to anything.

You've never worked with us. We know that. So the first step is small enough that it costs you almost nothing to find out whether we're any good.

Book a call
How it works

From first call to working shift in about a week.

STEP 01

Discovery call

You describe the work, the hours and the tools. We tell you honestly whether we can do it.

STEP 02

Team assigned

We shortlist from our screened bench. You interview and approve before anyone starts.

STEP 03

Tools and access

We set up accounts, sign NDAs and train on your process — not a generic script.

STEP 04

Go live

Your team starts their shift. A supervisor reviews output and you get a named contact.

Our office

This is where your work actually gets done.

Most offshore providers won't show you the room. Here's ours.

Oakmount main floor
Main floor
Agents on shift
Night shift
Meeting room
Training room
Reception
Reception

Photographs of our actual office in Lahore. Not stock, not staged.

Get started

Tell us what's slowing your business down.

Fifteen minutes is enough for us to tell you whether we can help and roughly what it would cost. If we can't help, we'll say so.