Operations center — Lahore, Pakistan US representative available to meet in person · +1 (947) 219-3463
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Etihad Town, Lahore

Outsource the work.
Not the standards.

Trained, English-speaking teams working US hours from our office in Pakistan. No invented credentials, no borrowed logos — 90 real seats you can see on a video call.

Our floor · live 50 seats available
MEETING TRAINING RECEPTION 40 ON SHIFT 50 SEATS AVAILABLE 90 SEATS · LAHORE · SCHEMATIC
90Seats in Lahore
40Agents on shift
50Available now
4.621 Google reviews
Why Oakmount

Four things most offshore vendors can't say.

A floor you can see

90 seats in a real office with backup power and redundant internet. Ask for a live video walk on the first call — we'll show you.

Your hours, not an overlap

We open at 7pm Lahore — 10am US Eastern. Day and night shifts covering the American working day end to end.

Someone you can meet

A US-based representative who can sit across a table from you before you commit to anything.

Nothing invented

No certifications we don't hold, no client logos we haven't earned. What's on this page is what you'll find when you check.

Services

Tell us the role. We staff it, train it, manage it.

Six functions we're set up to run today — and a seventh card for anything that isn't listed.

01 — LOGISTICS

Dispatch & Logistics Support

Back-office dispatch support for US trucking carriers.

  • Load booking support and driver coordination
  • Paperwork, BOLs and check calls
  • Load board and TMS work
  • Coverage across US time zones
02 — FRONT OFFICE

Customer Support

Phone, email and live chat handled to your standard.

  • Inbound calls and ticket handling
  • Live chat and email response
  • Order and account questions
  • Escalation to your process
03 — BACK OFFICE

Back-Office & Admin

The repetitive work that eats your team's day.

  • Data entry and document processing
  • Order processing and tracking
  • CRM updates and record keeping
  • Report preparation
04 — FINANCE

Bookkeeping & Accounting

Day-to-day finance work by trained staff.

  • Invoicing and payment follow-up
  • Accounts payable and receivable
  • Bank and account reconciliation
  • QuickBooks and Xero
05 — SALES SUPPORT

Lead Gen & Appointment Setting

Fill your sales team's calendar so they can sell.

  • B2B prospect research and list building
  • Email and phone outreach
  • Follow-up and CRM management
  • Appointment setting for your closers
06 — ANY ROLE

Dedicated Remote Staff

Need a role that isn't on this list? Tell us what you need.

  • We recruit, screen and English-test
  • Trained on your tools and process
  • Supervised in our office
  • You interview and approve before they start

Also on request: IT helpdesk, e-commerce store support, HR & recruitment support.

AI

Human teams, AI-assisted.

Our agents work with AI tools every day — drafting replies, summarising calls, checking data, flagging exceptions. It makes a trained person faster, it does not replace them. If you already use an AI stack, we work inside yours.

  • AI-assisted drafting and reply suggestions
  • Call and chat summarisation for faster handovers
  • Automated quality checks on every account
  • We adopt your tools rather than forcing ours
Start small

Two weeks. One person. Refunded if week one disappoints.

You haven't worked with us and we haven't earned your trust yet. So the first step is small enough that finding out costs you almost nothing.

Book a call
How it works

First call to working shift in about a week.

01

Discovery call

You describe the work, the hours, the tools. We tell you honestly whether we can do it.

02

Team assigned

We shortlist from our screened bench. You interview and approve before anyone starts.

03

Tools and access

Accounts set up, NDAs signed, training on your process — not a generic script.

04

Go live

Your team starts their shift. A supervisor reviews output and you get a named contact.

Oakmount office

90 seats. 40 on shift. Room for yours.

Our office

This is where your work gets done.

Most offshore providers won't show you the room.

Main floor
Main floor
Night shift
Night shift
Training room
Training room
Reception
Reception

Our actual office in Lahore. Not stock, not staged.

Get started

Tell us what's slowing your business down.

Fifteen minutes is enough to know whether we can help. If we can't, we'll say so.